The Domino Chick
2007 Domino Administration Survey
Thursday, January 25th, 2007
The following survey was created by the development team to help gather information about current usage of Domino systems. Please send completed forms to 2007adminsurvey@notesdev.ibm.com.2007 Domino Administration Survey
Your valued feedback will have a strong influence on our Domino 8.0.x and 9 development decisions/efforts. A 2003 Admin Survey led directly to important features, such as Domino Domain Monitoring; this survey is intended to be used in the same way. Thank you for your time and effort in responding to these questions.
Survey Description and Instructions
There are two survey versions available: a short survey, intended for someone to complete in about 15 minutes, and a longer survey. Administrators are encouraged to take the longer survey; it provides much more and more valuable feedback to the Domino team.
Both surveys are divided up into the following sections:
Preliminary Information
General Administration Issues
Server Monitoring, Troubleshooting and Health
Server Versions, Deployment and Configuration
Client Deployment and Desktop Management
Directory and User/Group Administration
Security Administration
Messaging Administration
Application Management
Archiving and Document Management
Surveys can be taken via soft form or hard copy. To get and take the soft copy version, contact a Domino admin developer in the lab for details.
Please answer all of the survey questions below as completely and accurately as possible. The information you supply below will be treated anonymously (your company's name will not be associated with the responses you provide unless you allow it) and will not be published outside of the WPLC organization. Feel free to supply any additional constructive information not directly solicited in the survey questions. Also feel free to respond selectively to the survey, but complete survey responses are the most useful.
Survey
Preliminary Information
1. Please provide a brief description of your current job related to Notes/Domino Administration: Administration including user account creation, group management, server install and configuration, statistics monitoring, Notes development in support of the administration task.
2. How long have you been administering Notes/Domino?
3. How many servers/users/applications (approximately) do you manage? Servers __________ Users__________ Applications _________
4. What version(s) of Notes/Domino do you currently administer? Please fill in the table below....
| Version(s) | % of this version in your domain(s) | Exact Versions Deployed | Deployment Plans (phase out or in with dates) |
| 5.0.x | |||
| 6.0.x | |||
| 6.5.x | |||
| 7.0.x |
General Administration Issues
1. How would you assign percentage of total time spent by your admin staff to the tasks listed below? The percentages should add up to 100%:
- Directory management, including creating/managing user/group accounts. __________
- Creating and managing groups/group membership. __________
- Monitoring servers. __________
- Troubleshooting server problems. __________
- Troubleshooting client problems. __________
- Planning and implementing minor and major upgrades -- installation, setup, etc. __________
- Desktop management. __________
- Rolling out new applications. __________
- Maintaining files/applications -- ACLs, file locations, deletions, etc. __________
- Load balancing servers and server configuration. __________
- Messaging administration (journalling, message tracking, SPAM controls, etc.). __________
- Security administration (ID and certificate management, etc.). __________
- Managing/troubleshooting agents. __________
- Miscellaneous or areas not specified above. __________ Supply details below:
2. What percentage of your time are you able to spend on non-firefighting, systemic improvements/projects?
3. Rank each of the administrative interfaces below in terms of how often you use them with the following scheme:
1 -- frequently
2 -- occasionally but exclusively
3 -- occasionally with other tools/mechanisms
4 -- seldom
5 -- never
_____Domino Admin Client. Comments:
_____Web Admin Client. Comments:
_____Server Console or Java Console. Comments:
_____Notes client (to open system databases, etc). Comments:
_____Other (third party) tools/interfaces. Comments:
4. Rank the possible future features listed below according to the following scheme:
1 -- Critical work that should go at the top of the list
2 -- Useful feature but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value here
A. New policy features like use of groups, policies for servers, more content for users, etc. Rank: _______
B. Improvements to Domino Domain Monitoring and server monitoring in general. Rank: _______
C. "Quick", real time server tuning capabilities (performance, resource consumption, etc.) Rank: _______
D. Automated administration of applications or application management tools to include:
E. deployment of new applications and enforcement of application standards/access/etc. Rank: _______
F. disposition of unused or rarely used applications automatic deployment/retraction of databases Rank: _______
G. automatic disk space management Rank: _______
H. automatic maintenance of catalog.nsf Rank: _______
I. Improvements to client deployment capabilities like Install, Smart Upgrade, Provisioning, etc. Rank: _______
J. Replacement or supplementation of Domino Directory with external LDAP directory for user/group management. Rank: _______
K. Extended security tools/features. Rank: _______
L. Extended messaging and mail management tools/features (like SPAM tools, etc). Rank: _______
M. Improvements to AdminP (Admin Process) performance and scalability. Rank: _______
N. Extended integration of Domino with other business software (like WebSphere, Portal, etc.). Rank: _______
O. Improvements to design/web-enablement of system templates (Domino Directory, admin4 database, etc.). Rank: _______
P. Extended archiving and document management capabilities for the server or client. Rank: _______
Q. Exposure of additional administration APIs to facilitate custom admin capabilities/tools. Rank: _______
R. Command line interface to administrative operations. Rank: _______
S. Automatic load balancing in Activity Trends. Rank: _______
5. Prioritize the following possible future features from most to least important (there are thirteen features/improvements below; 1 is most important and 13 is least important)
_____Improvements to policy based management
_____Improvements to Domino Domain Monitoring and server monitoring in general
_____"Quick", real time server tuning capabilities (performance, resource consumption, etc.)
_____Application management tools/capabilities (deployment, monitoring, retracting, retiring)
_____Improvements to client deployment capabilities like Install, Smart Upgrade, and/or Provisioning
_____Replacement or supplementation of Domino Directory with external LDAP directory
_____Extended security tools/features
_____Extended messaging and mail management tools/features (like SPAM tools, etc)
_____Improvements to AdminP (Admin Process) performance and scalability
_____Extended integration of Domino with other business software (like WebSphere, Portal, etc.)
_____Improvements to design/web-enablement of system templates (Domino Directory, admin4 database, etc.)
_____Extended archiving and document management capabilities for the server or client
_____Exposure of additional administration APIs to facilitate custom admin capabilities/tools
_____Command line interface to administrative operations
_____Automatic load balancing in Activity Trends
6. The following features will undergo review in Domino 9.0 as ones that might be under-utilized. Rank your use of them with the following scheme and comment if you rely heavily on any of them or would rely on them if they were improved in the future:
1 -- frequently, critical to my operation
2 -- occasionally but exclusively
3 -- occasionally with other tools/mechanisms
4 -- seldom
5 -- never
Topology Maps (replication and mail)
Rank:_____
Mail dials
Rank:_____
Server Health Monitoring
Rank:_____
Message Tracking
Rank:_____
Log Analysis
Rank:_____
Hosted Organization
Rank:_____
Server Schedule Display (programs, agents, mail routing, etc.)
Rank:_____
Cluster Analysis
Rank:_____
Statistics Tree
Rank:_____
Billing
Rank:_____
7. Comment on any administration features you do NOT use and would not consider using and why:
8. What aspects of Notes/Domino Administration are particularly difficult to learn? Are there any that you still don't understand or use? Why?
9. What aspects of Notes/Domino Administration were particularly easy to learn and deploy? Why?
10. What administration tasks do you find the most time-consuming or difficult to accomplish and why?
11. What administration tasks would you like to see automated? In your view, what additional APIs/back-end classes would be needed to do so?
12. How would you describe your companies use of back-end classes (LotusScript, Java, Agents, etc.) and C/C++ APIs to do administrative work? Pick one:
_____Extensive
_____Moderate but essential
_____Moderate
_____Limited
_____Nonexistent
13. Do you manage multiple domains for your company? Any particularly troublesome issues related to administering multiple domains? If you administer multiple domains, what tools or functionality would make it easier?
14. Complete the following sentences:
My life would be much simpler if only they would fix these problems with Notes/Domino:
If I were in charge of Notes/Domino development, I'd be concentrating on the following new features:
I could really extend Notes/Domino if only I could do the following (e.g., hook certain events, control updates, access the desktop, etc.):
15. Rank each of the following 6.0x/6.5x/7.0x Domino Administrator features in terms of how often you use them with the following ranking system:
1 -- frequently
2 -- occasionally but exclusively
3 -- occasionally with other tools/mechanisms
4 -- seldom
5 -- never
Admin Client Bookmarks. Ranking _____.
People/Groups Tab
User Tools
- User Registration tool. Ranking _____.
- Move/Rename/Delete User tools. Ranking _____.
- Recertification tool. Ranking _____.
- Internet address tools. Ranking _____.
- Roaming tool. Ranking _____.
- Policy Tools. Ranking _____.
- Create Replicas. Ranking _____.
- Upgrade Tool. Ranking _____.
- License Tracking Tool. Ranking _____.
- DB2 User Tools
- Open fault reports. Ranking _____.
- Manage Groups. Ranking _____.
- Delete Group. Ranking _____.
- Find Group. Ranking _____.
- Assign policy. Ranking _____.
Folder Tools. Ranking_____.
Database Tools
- Manage ACL. Ranking _____.
- Create Replicas. Ranking _____.
- Compact. Ranking _____.
- Full Text Index. Ranking _____.
- Multi-Database Index. Ranking _____.
- Advanced Properties. Ranking _____.
- Quotas. Ranking _____.
- Move. Ranking _____.
- Sign. Ranking _____.
- Replication. Ranking _____.
- Fixup. Ranking _____.
- Cluster. Ranking _____.
- Delete. Ranking _____.
- Analyze. Ranking _____.
- Find Note. Ranking _____.
- Create Event. Ranking _____.
- Manage Views. Ranking _____.
- Set DB2 ID. Ranking _____.
Server Panel
Status Tab
- Task Tell, Start, Stop, Restart. Ranking _____.
- User tools. Ranking _____.
- Ports tools. Ranking_____.
- Server tools. Ranking_____.
- Remote Console. Ranking _____.
- Schedules Views. Ranking _____.
- Log Analysis tool. Ranking _____.
- Decommission Server tool. Ranking _____.
- Cluster analysis tool. Ranking _____.
Statistics Tab. Ranking _____.
Performance Tab. Ranking _____.
- Statistic Charts. Ranking _____.
- Activity Trends. Ranking _____.
Mail Tab.
- Topology Maps. Ranking _____.
- Mail Routing Status. Ranking _____.
- Shared Mail. Ranking _____.
- Mailbox tools (release, delete, etc.). Ranking _____.
- Messaging tools (start router, stop router, etc.). Ranking _____.
- Message Reporting. Ranking _____.
Replication Panel. Ranking _____.
- Replication Topology. Ranking _____.
- Config Panel Views. Ranking _____.
- Certification Tools. Ranking _____.
- Registration Tools. Ranking _____.
- Policies Tools. Ranking _____.
- Hosted Org Tools. Ranking _____.
- Server Tools. Ranking _____.
- DB2 Server Tools. Ranking _____.
Admin Process. Ranking _____.
Stats and Events for event notification. Ranking _____.
Activity Logging. Ranking_____.
Billing. Ranking_____.
Mail and TCP Probing (ISpy). Ranking ______.
Administration Preferences tool. Ranking ______.
Directory/Mail Migration tools (DUS). Ranking _____.
Server Monitoring, Troubleshooting and Health
1. What are the most common causes of server downtime in your organization? Supply downtime percentage for the following possible causes (the total should add up to 100%):
_____Upgrades to new versions. Comments:
_____Reconfiguration. Comments:
_____Instability due to resource consumption. Comments:
_____Instability due to crashes. Comments:
_____File maintenance. Comments:
_____Reboots for performance or other issues. Comments:
_____Operating system issues. Comments:
_____Other. Comments:
2. What do you believe are the most common causes of poor server performance? Check and comment on any that apply below:
_____Too many users? Comments:
_____Out of disk space or memory? Comments:
_____Excessive file i/o (disk activity)? Comments:
_____Low on CPU (high load)? Comments:
_____Badly-behaved Domino applications (like runaway agents)? Comments:
_____Interactions with non-Domino applications? Comments:
_____Network infrastructure (bandwidth or WAN issues)? Comments:
_____OS Tuning issues? Comments:
_____Other? Comments:
3. Have you experienced any problems with Notes/Domino that were particularly (select any that apply):
_____recurrent?
_____hard to diagnose?
_____data destructive?
_____widespread in their effect?
_____time consuming to correct?
a. If so, how did you troubleshoot and then resolve these problems?
4. What troubleshooting tools or information do you currently use?
5. What troubleshooting tools or information would make your life easier?
6. Are you using DDM (Domino Domain Monitoring, new with 7.0)?
a. If not, why not? Select any which are applicable:
_____looks to hard to use
_____no time to ramp up on it
_____worried about performance issues
_____already use a third party tool which does the same thing (which, in this case?)
_____doesn't hit the mark; not enough features to make it worthwhile.
Comment on the above:
b. If you use DDM or plan to use it:
1. Which probes do you run or plan to run in your domain?
_____application code (agent probes)
_____database
_____directory
_____messaging
_____operating system
_____replication
_____security
_____server (adminp probes)
_____web
2. How would you rank the following possible future improvements/additions to DDM. Use the below ranking system, and provide specifics for items ranked 1 or 2:
1 -- Critical work that should go at the top of the list
2 -- Useful feature/addition but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value
a. _____ Additional probes for other areas of server health
b. _____ More corrective actions for more events
c. _____ Workflow for DDM problem resolution (e.g., trouble tickets)
c. _____ Fully automated corrective actions (no touch after initial configuration)
d. _____ Improvements to DDM UI reporting interface
e. _____ Improvements to configuration interface (events4.nsf)
Comment on specifics:
7. Do you use SNMP to monitor Domino? If so, are its capabilities sufficient?
8. Do you use or are you planning to use a separate tool (outside of the Domino Administrator) for monitoring your network/servers? If so, why and which tool? Any other third party tools for administrative tasks which you rely heavily on?
Server Versions, Deployment and Configuration
1. If you're not already using Notes/Domino 7.0, when does your company plan to migrate? If there are no plans to migrate, why not?
2. Do you have plans to migrate to Notes/Domino 8.0? When? If there are no plans to migrate, why not?
3. Do you find Domino Server installation and setup procedures straightforward and easy-to-use?
a. Rank the usability below:
_____very easy to use
_____easy to use
_____acceptable, but not easy or hard
_____hard to use
_____very hard to use, blocks deployment and creates additional work
b. If it's hard to use, why?
4. How often do you apply server fixpack upgrades?
5. Briefly describe any problems you have had with server upgrades, hotfixes, or fixpacks?
6. Do you use Domino server setup profiles? If not, why not?
7. What do you see as the biggest impediments to:
a. getting a new server configured and working quickly?
b. getting a new user registered, installed, configured, and running Notes quickly?
c. making a new Notes application available quickly?
8. Does your organization use config docs to set settings on multiple servers?
9. Do you try to standardize the settings across your servers based on the function of the server?
10. How would you rank server policies as a possible future feature (the ability to use policies to set server settings across multiple servers)? Use the scheme below:
1 -- Critical work that should go at the top of the list
2 -- Useful feature/addition but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value
Rank:_____
11. How do you do capacity planning and load balancing?
Do you estimate the CPU, memory, and disk needed for your peak loads and buy just a little more?
Do you purchase a reasonable sized machine and only upgrade when response starts to drop?
Do you ever calculate the cost in CPU, memory, disk space, and power on a dollars per user basis?
Do you use or have you tried Activity Trends? If not, why not?
Do you use any non-Domino tools for capacity planning/load balancing? If so, which?
What would you like to see developed in this space?
12. Do you still using Billing? If so, what prevents you from using Activity Logging and/or Activity Trends instead?
13. Admin Process questions below:
a. Name three or fewer aspects of Admin Process that you would like to see improved/changed:
b. Your Admin4 Database size (an estimate is fine):
____ Total size in Mb or Gb.
____ Number of Documents
c. What is your specified purge interval for the admin4 database? _____days
d. Do you take any special steps to reduce the size of the admin4 database?
Replication formulas to reduce the number of documents replicated throughout the enterprise. Yes or no:______
Specify that not all adminp log documents will be saved if no changes are reported in the server document. Yes or no:______
Other (specify below):
e. Rank the following reasons for viewing documents in the admin4 database (1 is most important, 3 is least important):
Check on successful completion of a request. Rank:_____
Check on the unsuccessful completion of a request. Rank:_____
Resolve approval requests (deletion, recertifications, etc). Rank:_____
Client Deployment and Desktop Management
1. Do you find Notes Client installation and setup procedures straightforward and easy-to-use?
a. Rank the usability below:
_____very easy to use
_____easy to use
_____acceptable, but not easy or hard
_____hard to use
_____very hard to use, blocks deployment and creates additional work
b. If it's hard to use, why?
2. Are you using Smart Upgrade? If not, why not?
3. If you using Smart Upgrade, what improvements/additions would you like to see in a future release?
4. Do you use third party tools for Notes Client distribution/installation? If so, what?
5. Do you use Seamless Mail Upgrade? If not, why not?
6. If you use Seamless Mail Upgrade, use the following scheme to rank the possible future feature below:
1 -- Critical work that should go at the top of the list
2 -- Useful feature/addition but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value
Typically, SMU only triggers when clients upgrade. Would it be helpful if SMU could be triggered more frequently?
Rank:______
7. For users which require desktops visits in order to get them enabled with new versions of the Notes client (whether new or existing users):
a. List the configuration tasks you require to get them up and running.
b. Which tasks from a. above would you like to see automated tools address? Are you currently using other tools to accomplish this task?
8. Do you have plans to migrate to Vista for the desktop? If so, what are your migration plans and schedule?
9. Do you use Nomad ("Notes on a USB Stick")? If not, why? Do you have any plans to allow end users to use it?
10. Policy questions below:
a. Do you use Domino Policy Based Management? If not, why not?
b. How would you rank the possible future feature of group support for policies (the ability to apply policies to groups, and if the group changes the policy settings reflect it)? Use the scheme below:
1 -- Critical work that should go at the top of the list
2 -- Useful feature/addition but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value
Rank:_____
c. If group support for policies would be useful, would you use existing groups or would you create new groups?
d. If policy APIs were exposed, would you create your own policy settings to extend policy use to your application?
e. Do you use hierarchical policies? Yes or No:_____ Do you use organizational policies? Yes or No:______ Explicit policies? Yes or No:______
Any comments on why you use or don't use the policy types above?
11. The following questions concern client version tracking:
Do you use the version information in the person document? Yes or No:_____ Comments:
Would you like to be able to enable/disable this information on a specific user level (desktop policy)? Yes or No:_____ Comments:
Would you like to be able to control the number of machines for a specific user (desktop policy)? Yes or No:_____ Comments:
What additional information would you like to capture for the workstation?
How would you like to see the data reported?
How would you like to manipulate the data?
Directory and User/Group Administration:
1. How many directory services does your company have deployed (not including Domino)?
_____0 (meaning only Domino Directory)
_____1
_____2
_____3 or more
2. What directory services does your company currently have deployed?
_____Sun One/Netscape/iPlanet Directory Server
_____Microsoft Active Directory
_____Novell eNetwork
_____IBM Tivoli Directory Server
_____OpenLDAP
_____Other LDAP directory (specify) ________________________________
_____Other directory services (specify) ________________________________
3. Indicate any directory synchronization or meta directory products currently deployed:
_____IBM Tivoli Directory Integrator
_____Microsoft Meta Directory
_____iPlanet/Critical Path
_____Other 3rd party (specify) ________________________________
_____Internally developed
4. Indicate any directory synchronization or meta directory products planned for deployment in the next 2 years:
_____IBM Tivoli Directory Integrator
_____Microsoft Meta Directory
_____iPlanet/Critical Path
_____Other 3rd party (specify) ________________________________
_____Internally developed
5. What types of Directory information do you require to be synchronized between Domino and another directory service?
_____People
_____Group
_____Other (specify) _________________________________
6. Is there a need to synchronize passwords between Domino and another directory service? If yes, list applicable directory service to sync with.
_____No
_____Yes, Internet/web clients passwords_______________________
_____Yes, Notes client passwords________________________
7. Describe any plans in the next 2 years for consolidating directory services into a single directory:
_____Not applicable, Domino is the only directory service
_____No current plans to consolidate directory
_____Would like to consolidate directory, but facing issues (please describe) ________________________________________________
_____Currently a plan to consolidate directory on (specify directory service, including Domino) ______________________________________
_____Already consolidated directory on (specify) ________________________________
8. If you use non-Domino directory services to fulfill basic and important business needs in your company, cite any troublesome issues or wish-list items related to using or administering other directory services:
9. Do you want to put people and group information in a non-Domino corporate directory? If so, why?
10. How would you expect to operate and administer with a non-Domino corporate directory?
_____Not applicable
_____Would prefer to use existing Domino directory administration tools/interfaces for Domino attributes, other LDAP tools for non-Domino attributes
_____Would prefer to use LDAP tools alone, if possible
_____Not your job; another administrator will handle directory administration
11. Would you run with a directory sync solution (two directories plus connecting/synching software)? If so, explain your preference:
12. If you are using or planning to use Domino and one or more non-Domino LDAP directories which hold information about the same people, select the description below which best captures your policy for directory management:
_____A. LDAP managers have primary responsibility for managing LDAP people information. We do our best to keep the Domino directory consistent and up to date using tools or by hand.
_____B. Domino managers have primary responsibility for managing Domino directory people information. We do our best to keep the LDAP directory consistent and up to date using tools or by hand.
_____C. LDAP and Domino managers have joint responsibility to keep their information about people up to date. Efforts to maintain consistency may be none to moderate.
13. If Domino managers make updates themselves, do your LDAP managers allow Domino managers or software to write into the LDAP directory?
14. Would your LDAP managers allow the LDAP schema to be updated to support additional attributes?
15. Are Notes end users or a class of Notes end users (such as managers) allowed to modify any fields in their Domino directory entries? (If so, do the fields they modify correspond to attributes in the LDAP directory?) Or, are updates managed by one or more central authorities?
16. Are groups in the Domino directory used only by Domino and groups in LDAP used only by LDAP - OR - are the same groups needed in both directories?
17. Estimate the number of name management actions (creates, modifies, deletes) you are likely to perform in a calendar month:______
Of this number, estimate the percentage of each:
Create_____ %
Modify_____ % (Rename, Recertify, Change Hierarchy, etc.)
Delete_____ %
18. Do you use DDM Directories probes? If not, why not?
a. If you use DDM Directory probes, place an 'X' beside those you use:
_____Scheduled Database Checks
_____Directory Availability
_____Directory Catalog Aggregation Schedule
_____Directory Catalog Creation
_____Directory Indexer Process State
_____LDAP Process State
_____LDAP Search Response
_____LDAP TCP Port Health
_____LDAP View Update Algorithm
_____Name Lookup Search Response
_____Secondary LDAP Search Response
b. What is missing from the DDM directory probe set? If there was a question regarding directory admin/health that you would like to see answered by a probe or tool, what would that question be?
c. What directory issues do you most frequently experience in your domain? Is there probe coverage for these areas?
Messaging Administration:
1. Do you use DDM messaging probes? If not, why not?
2. If you use DDM Messaging probes, place an 'X' beside those you use:
_____Mail DSN
_____Mail Flow Statistic Check
_____Mail Reflector
_____Message Retrieval Process State
_____Message Retrieval TCP Port Health
_____NRPC Routing Status
_____Router Process State
_____SMTP Process State
_____SMTP TCP Port Health
_____Transfer Queue Check
3. Use the following scheme to rank the possible future features below:
1 -- Critical work that should go at the top of the list
2 -- Useful feature/addition but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value
a. Tools to measure characteristics about the mail flow (e.g. How much is to/form Internet/How much is SPAM?)
Rank:______
b. Tools to investigate issues preventing mail flow
Rank:______
4. What is missing from the DDM messaging probe set? If there was a question regarding mail that you would like to see answered by a probe or tool, what would that question be?
5. Do you use message tracking? If not, why not? What would you add to it to make it more suitable/usable?
a. If you use message tracking, prioritize your usage scenarios below (1 being used most, 3 being used least )?
_____End user tracking
_____Help desk tracking of missing mail
_____Admin tracking for bottleneck/topology issues
b. Would you use a message tracking API if it gave you external access to the message tracking data? Comment below:
c. Do you use message tracking reports? If not, why not? What would you add to it to make it more suitable/usable?
d. If you use message tracking reports:
1. What report do you use the most?
2. What new report would you like to see?
3. Would you like the ability to write your own reports?
4. Do you use mostly scheduled reports or run them on the fly?
5. For those reports that have a limit of 25 entries, would you like a different limit? No Limit?
e. Would an integrated message tracking and reporting tool be useful? Explain below:
6. Are you using mail journalling? If not , why not?
7. Are you using a third-party tool to supplement mail journalling? If so, why and which one?
8. Do you use mail console commands? If so, which ones? Are there any commands you would like to see moved to the admin client?
9. Use the following scheme to rank the possible future feature below:
1 -- Critical work that should go at the top of the list
2 -- Useful feature/addition but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value
The ability to control user mail rules via policies (or some other mechanism):
Rank:______
Security Administration:
1. Is the security offered by Notes/Domino sufficient for your company's needs? If not, what needs to be added? Are there any security features we should change to be more deployable/usable/easy to administer?
2. Do you find security features and interfaces to be usable? Rank the usability below and comment:
_____very easy to use
_____easy to use
_____acceptable, but not easy or hard
_____hard to use
_____very hard to use, blocks deployment and creates additional work
Comments:
3. Are there security standards missing or under-developed which you would like to see added/improved? If so, describe below:
4. Do you use DDM Security probes? If not, why not?
a. If you use DDM Security probes, place an 'X' beside those you use:
_____Security Best Practices
_____Security Configuration
_____Security Database ACL
_____Security Database Review
_____Security Review
b. What is missing from the DDM security probe set, if anything?
Application Management
1. Are you currently using application management tools (meaning any tools to facilitate deployment, monitoring, tracking, maintenance, retirement of applications) other than what's available in Notes/Domino? If so, what?
2. The below application management features are being considered for a future release. Prioritize them using the following scheme:
1 -- Critical work that should go at the top of the list
2 -- Useful feature but not the highest priority
3 -- Could be useful -- might or might not use it
4 -- Not particularly useful for my company
5 -- Don't waste your money -- would never use it and don't see the value here
a. Make app deployment easier (e.g., extend CA to sign applications, check on ACLs, workflow to approve and automate deployment, etc.)
Rank:______
b. Admin-free deployment of Notes apps (Allow end users to easily create Notes apps on servers via policy control, without involving Admins)
Rank:______
c. Monitor & maintain DB health, warn owners of problems
Rank:______
d. Track db usage, make it easier to retract unused dbs
Rank:______
Archiving and Document Management
1. What are the main reasons you archive or would consider archiving?
2. Do you use the Domino native archiving solution?
a. If not:
1. Are you using any third party archiving tools? If so, which ones and what do they provide that Domino does not?
2. What does Notes/Domino archiving need to add to make it usable? If these features/improvements were added, would you use archiving?
b. If so:
1. Do you use Domino Archiving Policies to set archiving standards for users in your domain? If not, what is keeping you from using Archive Policies? What improvements can be made here?
2. Do you allow end users to manage their own mailfiles with Domino Archiving? If not, why not?
3. Do you use database quotas on user's mailfiles or on their archive file? If so, how do you proceed once the quota is reached? For example, do you create new archive databases?
4. Do you use Domino Archiving against non-mail databases in your domain? If not, why not?
5. What is the typical Domino Archiving Criteria that you use? For example: "Archive documents 'older than' X # of days".
6. Do you prefer to use Server based archiving, or do you allow users to keep local archive files on their machines? If not local, why not?
3. Have you ever used IBM Commonstore? If so, and if you have also used Domino native archiving, how would you compare the features? What lacking features would you like to see added or improved in either feature set?
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Posted by: Kathleen McGivney at: 11:02:40 AM
